Welcome to the Richer Unsigned website privacy policy.
This privacy notice will inform you as to how we look after your personal data when you visit the Richer Unsigned website and/or choose to participate in our free music promotion or music streaming services.
Please note our website is not intended for children and we do not knowingly collect data relating to children under the age of 16.
2. How we use your personal data
2.1 In this section we have set out:
(a) the general categories of personal data that we may process
(b) the purpose for which we may process personal data; and
(c) the legal bases of the processing
2.2 We may process data about your use of our website and services (usage data). The usage data may include your location, browser type and version, operating system, referral source, length of visit, page reviews and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 When you choose to upload music content for promotional and streaming services onto our platform or sign up to any of our services, we may collect “profile data”. The profile data may include your name, email address, contact telephone number, band name, band image, soundtrack URL, track title and music genre. This data may be processed for the purpose of supplying the requested services. The legal basis for this processing is the performance of a contract between you and us and/or taking e steps at your request to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and services.
2.4 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (promotions data). The promotions data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
2.5 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.6 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.7 We may process any of your personal data identified in this policy where necessary for the purpose of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business risks.
2.8 We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interest of another data subject.
2.9 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with promotion or streaming services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
3. Who do we share your information with?
3.1 We may share your profile data with e-commerce music streaming platform providers such as Soundcloud, Spotify, Deezer and Music Glue for the purposes of promoting your music.
3.2 We may share your profile data with third party music promoters, such as Cambridge Audio, for the purposes of arranging and hosting promotional events.
3.3 In the instances of ticket purchases for an event we may provide your name and contact information to the venue or associated booking agent to allow them to confirm your identity or facilitate your entry into the event.
3.4 We may disclose your profile data, promotions data and correspondence data to our suppliers or subcontractors insofar as reasonably necessary for the purposes of sending you the relevant notifications and/or newsletters and for the purposes of communicating with you.
3.5 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.6 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another data subject.
4. How long do we keep your information for?
4.1 In Section 4 we set out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or these purposes.
4.3 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on following criteria:
(a) The period of retention of Profile data and consent data will be determined on the length of time you wish to remain a registered user of our services.
4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another individual.
5. Marketing & Promotional Offers
5.1 You will receive marketing or promotional e-communications from us only if you have given us your consent to do so.
5.2 We will not pass on your details to any third party for the purpose of direct marketing unless we obtain your prior consent to do this.
5.3 You may opt out of any marketing or promotional communications by emailing enquiries@richerunsigned.com or by clicking on the unsubscribe link contained in each e-communication.
6. Data Security
6.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
6.2 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Transferring your data
7.1 All data collected by www.richerunsigned.com is located on secure severs in the EEA.
7.2 You are informed that when using any of the music streaming apps such as Deezer or Soundtrack which are featured on this website, some of your Data may be transferred to a country other than your country of residence and a country outside the European Union in particular. You are hereby informed that the privacy policy of these platforms is available on their respective websites and applies to the processing of your Data by them.
8. Cookies
Cookies Policy
(a) What is a cookie?
A cookie is a small text file, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. There are various types of cookies which perform different functions, such as remembering which items you have placed in your shopping basket or recording your browsing habits. The information recorded by the cookie is retrieved on the user’s next visit to the site.
For more information about cookies, visit www.aboutcookies.org
(b) Richer Unsigned cookies – how to manage cookies
Most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser’s privacy settings. Rejecting all cookies means that certain features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website’s features and you may be prevented from completing your purchase online. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
How to check cookies are enabled for PCs
Google Chrome
1. Click on ‘Tools’ at the top of your browser window and select Options
2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
3. Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on ‘Tools’ at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select ‘allow sites to set cookies’
Safari
1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
3. Click ‘Save’
How to check cookies are enabled for Macs
Google Chrome
1. Click on ‘Chrome’ at the top of your browser window and select ‘Preferences’ options
2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
3. Now select ‘Allow local data to be set’
Safari
1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
2. Click on ‘Security’ then ‘Accept cookies’
3. Select the ‘Only from site you navigate to’
Mozilla Firefox
1. Click on ‘Firefox’ at the top of your browser window and select ‘Preferences’ options
2. Then select the Privacy icon
3. Now select ‘Accept cookies from sites’
Microsoft Internet Explorer 5.0 on OSX
1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
2. Scroll down until you see ‘Cookies’ under Receiving Files
3. Select the ‘Never Ask’ option
If your browser isn’t shown above, click here.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies or click here.
(c) How does Richer Unsigned use cookies?
On richerunsigned.com, cookies record information about your online preferences, remember information about you when you visit our site and compile statistical reports on website activity. Some cookies are used that are essential in order to provide our services to you.
During the course of any visit to richerunsigned.com, your navigation through the site is recorded by a cookie that is downloaded to your device. The information recorded is retrieved on a repeat visit to the site by checking to see, and finding, the cookie left there on the last visit.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. Below we have set out the four categories of cookies that Richer Unsigned uses on our website. These cookies are:
• Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as using the shopping basket to continue to navigate the site when making a purchase. Without these cookies, services you have asked for, such as making a purchase using the website, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
• Performance cookies
These cookies collect information about how our visitors use the website, for instance which pages visitors go to most often, and if they get error messages from any web pages. They also allow us to record and count the number of visitors to the website, all of which enables us to see how visitors use the website in order to improve the way that our website works. These cookies do not collect information that identifies a visitor, as all information these cookies collect is anonymous and is only used to improve how our website works.
• Functionality cookies
These cookies allow our website to remember choices you make (such as your login details or your choices in relation to our newsletter). Whenever these cookies are used we will notify you before using the cookie, providing more information about the functionality cookie to be used, and how it might improve your user experience. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.
• Targeting cookies
These cookies collect several pieces of information about your browsing habits. They are placed by our third party service provider [although we may also place a cookie that collects this kind of information]. All of the information that these cookies collect is anonymised, although they contain a unique key that is able to distinguish, for example, individual user browsing habits, or log if an individual user has clicked on one of our suggested recommendations. These cookies can track your visits around the website, but they do not usually know who you are. They remember that you have visited our website and your browsing habits on our website to improve your experience, so that our recommendations are a better fit for you. This information is only shared between us and our third-party service provider. Without these cookies, the recommendations you encounter and user experience on our website will be less relevant to you and your interests.
LIST OF COOKIES WE COLLECT
Listed below are the cookies we collect and what information they store.
AWSELB
Used to distribute traffic to the website on several servers in order to optimise response times and lasts for the duration of your visit (session).
viewed_cookie_policy
We store this cookie so that your browser knows you’ve seen our cookie message when you first arrived at our site and knows not to show it to you again. This cookie lasts for a year.
Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use richerunsigned.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- the pages you visit on richerunsigned.com
- how long you spend on richerunsigned.com
- how you got to the site
- what you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.
We do not allow Google to use or share our analytics data.
Google Analytics sets the following cookies.
_ga
This helps us count how many people visit richerunsigned.com by tracking if you’ve visited before and lasts for two years.
_gid
This helps us count how many people visit richerunsigned.com by tracking if you’ve visited before and lasts for 24 hours.
9. Amendments to this Policy
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy
9.3 This policy was last updated on the 4 June 2018.
10. Your rights
10.1 In this Section 10, we have summarised the rights that you have under data protection law.
10.2 Your principal rights under data protection law are:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which over ride your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
10.3 If you wish to exercise any of the rights set out in this Section 10, please contact us using the contact information provided in Section 13, Our details.
10.4 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
10.5 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
10.6 We try to respond to all legitimate requests within 28 days from confirmation of requester’s ID. Occasionally it may take us longer than 28 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10.7 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
11. Third-party websites
11.1 Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
11.2 We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
12. Updating Information
12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
13. Our details
13.1 This website is owned and operated by Richer Sounds LTD, registered in England and Wales under registration number 01402643, and our registered office is at Richer House, Hankey Place, London, SE1 4BB
13.2 You may contact us by email at enquiries@richerunsigned.com or by post to the postal address given above. Please mark correspondence for the attention of Richer Unsigned.